Please fill out the below fields to submit a ticket to Bynder Technical Support.
Business email
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Full Name
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Company name
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Portal URL
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Select the option that best matches your request:
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Problem (Experiencing an Issue)
Question (Have a Question)
Task (Need Help with Something)
Subject
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Date/Time issue occurred
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Expected behaviour
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In one sentence, describe what you expected to happen. (Example: After clicking on "Portal Settings," the page should load the settings options.)
Actual behaviour
In one sentence, describe what actually happens. (Example: After clicking on "Portal Settings," the page remains blank and does not load.)
Description
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Use this section to provide additional information about this request. Please include any relevant IDs and/or links to assets/jobs/webpages/etc
Bynder Functionality
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Admin Settings
AI
Analytics
API/ SDK
Asset Bank
Asset Workflow
Brand Guidelines
Brandstore
Bynder Express
CDN/ Invalidations
Change History
Collections
Custom Theming
DAT
Derivatives
Gather Content
Homepage
Integrations
Login & SSO
Look & Feel
Mobile App
Print Brand Template
Public Links
Search
Security
Settings
Smart Filters
SNS Notifications
SSL
Storage
Studio
Taxonomy
UCV
Users & Groups
Waiting Room
Steps to reproduce
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Timezone
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APAC
EMEA
US East
US West
Select the timezone closest to you so we can handle your ticket accordingly. APAC (Asia–Pacific), EMEA (Europe, Middle East, Africa), US East or US West
Urgency
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Low
Normal
High
Urgent
How urgent is this support request for your business continuity?
Attachments
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HAR files (
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Screenshots and/or videos
Assets relevant to reproduce the issue