Please fill out the below fields to submit a ticket to Webdam Technical Support.
Business email
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Full Name
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Company name
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Portal URL
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Select the option that best matches your request:
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Problem (Experiencing an Issue)
Question (Have a Question)
Task (Need Help with Something)
Subject
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Date/Time issue occurred
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Expected behaviour
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In one sentence, describe what you expected to happen. (Example: After clicking on "Portal Settings," the page should load the settings options.)
Actual behaviour
In one sentence, describe what actually happens. (Example: After clicking on "Portal Settings," the page remains blank and does not load.)
Description
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Use this section to provide additional information about this request. Please include any relevant IDs and/or links to assets/jobs/webpages/etc
Steps to reproduce
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Timezone
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APAC
EMEA
US East
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Select the timezone closest to you so we can handle your ticket accordingly. APAC (Asia–Pacific), EMEA (Europe, Middle East, Africa), US East or US West
Urgency
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Normal
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Urgent
How urgent is this support request for your business continuity?
Attachments
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Include at least one of the following:
HAR files (
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Screenshots and/or videos
Assets relevant to reproduce the issue
CC's
You can add a comma separated list of email-addresses to include in the ticket (CC's)